Last updated: may 13, 2020
UPDATE: according to the government’s extension of the improved neighborhood quarantine in Metro Manila as well as other parts of the Philippines, Cebu Pacific has likewise canceled flights arranged on may 16-31, 2020.
Cebu Pacific has canceled ALL domestic as well as worldwide flights up until may 31, 2020. This is in addition to the cancellation of flights from March 19 to may 15. The step is according to the government’s extension of improved neighborhood Quarantine covering Metro Manila as well as the rest of Luzon in an effort to stop the additionally spread of Covid-19 (coronavirus disease).
To double check, you can see your flight’s condition on this page.
If you’re one of the passengers affected, you have three options, all of which can be quickly done ONLINE.
Rebook the flight for FREE. You can book the flight on one more date (outside the impacted period). You can only rebook once.
Transfer the amount to travel Fund. travel Fund is Cebu Pacific’s online wallet, where you can temporarily store the amount you paid so you can quickly utilize it once again to book one more flight. Refund may be requested if unused after one year.
Request a refund. You can get a full refund of the amount you paid for. The refund process is easy, however it takes longer for the refund to show on your account.
We’ll go over each in detail below.
WHAT’S covered IN THIS GUIDE?
One-Time complimentary Rebooking
Travel Fund
पूरा फिर्ता
Updates Log
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One-Time complimentary Rebooking
If you already have a new target travel date in mind, you can rebook your flight for free. Cebu Pacific has waived the modification charges as well as fare difference for impacted passengers. You can only rebook once.
Visit the Cebu Pacific website: www.cebupacificair.com. click on handle BOOKING.
Enter your flight details: booking code as well as last name of any type of passenger. If you have a GetGo account, you can likewise just indication in.
On the dashboard, discover the flight that you want to change. Click the handle button next to it.
On the next page, you will discover four icons. select modification FLIGHT.
Choose your favored new date or flight schedule.
Confirm the changes.
If you have a GetGo account, you can likewise utilize the mobile app. just log in as well as see your bookings under MY BOOKINGS.
This infographic summarizes the rebooking process.
Travel Fund
Travel Fund is Cebu Pacific’s online wallet, where you can temporarily store the expense of the ticket. By selecting the travel fund, you can quickly utilize the amount when you choose to book one more flight with Cebu Pacific.
For example, if my Manila-Hong Kong flight was canceled, I can transfer that amount to my online travel Fund. That indicates I have online “money” kept by the airline. In the future, if I want to book one more flight with Cebu Pacific, I might utilize it to clear up the repayment for that flight.
Note that the travel tax will not be included in the converted amount at first, however it will be added within 15 days after completing your booking conversion to travel Fund. travel taxes are processed individually as well as involve coordination with other agencies, however it will be added eventually. However, the amount to be transferred excludes insurance coverage add-ons as well as other service fees, if any.
You can only keep that amount for 180 days, which starts on the day of conversion. however you can utilize it to pay bookings as much as 12 months out. Here’s an example from the CEB website:
Here’s exactly how to utilize the travel Fund.
Visit the Cebu Pacific website: www.cebupacificair.com. click on handle BOOKING.
Enter your flight details: booking code as well as last name of any type of passenger. If you have a GetGo account, you can likewise just indication in.
On the dashboard, discover your flight. Click the handle button next to it.
On the next page, you will discover icons. If your flight has been canceled by Cebu Pacific, you will discover a travel FUND option. If your flight isn’t canceled, select CANCEL FLIGHT.
Enter the info asked on the next page.
Confirm transfer to travel Fund.
When it’s done, you must get an email from Cebu Pacific specifying that the cost of the ticket has been converted into travel Fund credits.
Here’s a quick infographic summing up the process:
When you choose to utilize travel Fund credit scores to purchase one more ticket, just book a flight on the web site or app as you usually would. The difference is: on the repayment page, when asked exactly how you want to pay, select the travel FUND option.
पूरा फिर्ता
The third choice is to get a refund of the full expense of the ticket. If you don’t have a new date yet or you don’t believe you’d be booking one more flight within the neXt 120 दिन, त्यसोभए यो तपाइँको लागि आदर्श विकल्प हुन सक्छ। यहाँ ठ्याक्कै यो कसरी गर्ने हो।
Cubu प्रशान्त वेबसाइट हेर्नुहोस्: www.cebbupiciquique.com। Charching बुकिंगमा क्लिक गर्नुहोस्।
तपाईंको उडान विवरणहरू प्रविष्ट गर्नुहोस्: बुकसिंग कोड साथै कुनै पनि प्रकारको यात्रुको अन्तिम नाम। यदि तपाईंसँग गगो खाता छ भने, तपाईं पनि केवल स in ्केत गर्न सक्नुहुन्छ।
ड्यासबोर्डमा, उडान पत्ता लगाउनुहोस् जुन तपाईं फिर्ताको लागि फिर्ती चाहनुहुन्छ। यसको छेउमा ह्यान्डल बटन क्लिक गर्नुहोस्।
अर्को पृष्ठमा, तपाईं चार आईकनहरू फेला पार्नुहुनेछ। एक लेबल रिफेड / निरीक्षण स्थिति फिर्ता गर्नुहोस्।
जसका लागि यात्रुहरू छनौट गर्नुहोस् जसका लागि तपाईं फिर्ती चाहनुहुन्छ। तपाईंलाई पुष्टिकरणका लागि केहि विवरणहरूमा जान भनिन सकिन्छ।
फिर्ती अनुरोध पुष्टि गर्नुहोस्।
एक पटक भयो, तपाइँ ड्यासबोर्डमा तपाईंको फिर्तीको अवस्था देख्नुहुनेछ। सुरुमा, यो स्क्रिन प्राप्त हुनेछ। यद्यपि यसले समय बित्यो।
यदि तपाईंले क्रेडिट स्कोर कार्डको माध्यमबाट बुक गर्नुभयो भने, रकम तपाईंको खातामा फिर्ता जम्मा हुनेछ। यसले तपाईंको खातामा हप्ताहरू लिन सक्दछ तपाईंको खातामा देखाउनको लागि ठूलो पक्षहरू यहाँ खेल्छन्, तपाईंको बैंकको नीतिहरू सहित साथै बिलि licking चक्र सहित।
महत्वपूर्ण! फिर्तीको प्रशोधन क्वान्टाइनटाइन अवधि समाप्त भएपछि मात्र सुरु हुने हुन्छ। यद्यपि फिर्तीहरूको अपूक्षित भोजको कारणले फिर्ता रकम फिर्ताको लागि, प्रक्रिया लामो -4–4 बिलि cly चक्रमा लामो समय लिनेछ।
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